service

BPO/Customer Support

Our Enhanced Contact Center services provide a full spectrum of customer engagement solutions. Our teams, proficient in multiple languages including English, German, French and Albanian, deliver specialized support across various service domains, ensuring a high level of customer satisfaction and operational efficiency. Spectra serves a client base in the growing industries of telecommunications, e-commerce and real estate.

Services

Customer Support Service for Telecommunication and e-commerce industries

We specialize in providing end-to-end customer support for telecommunications and e-commerce sectors. From handling customer inquiries to managing technical support and returns, we ensure that your customers receive top-notch service every time.

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Real Estate Back-office Support Services

Our journey into real estate support services feels almost inevitable, rooted in the experience and expertise of our holding company -  Modium. To it, real estate is more than just a business—it's part of the DNA. With 10 years of hands-on experience, we've mastered the art of turning properties into stories.

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FAQ’S

Frequently Asked Questions

24/7
Tech Support Coverage
Whether it’s midnight or noon, we’re here.
85%
Success Rate of Trial Projects
85% of trial projects turn into long-term partnerships—let’s build something that lasts!
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1
In which market does Spectra operate?
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2
Do you offer services in different languages?
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3
Is there a minimum budget requirement for collaboration?
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4
What if we need a team for a shorter period or a smaller scope project?
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5
What happens if I don’t speak 'tech'?
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6
Do we only focus on tech companies?
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7
How big is Spectra's talent pool?
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Got ideas? Let’s make them happen!

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