Our Enhanced Contact Center services provide a full spectrum of customer engagement solutions. Our teams, proficient in multiple languages including English, German, French and Albanian, deliver specialized support across various service domains, ensuring a high level of customer satisfaction and operational efficiency. Spectra serves a client base in the growing industries of telecommunications, e-commerce and real estate.
We specialize in providing end-to-end customer support for telecommunications and e-commerce sectors. From handling customer inquiries to managing technical support and returns, we ensure that your customers receive top-notch service every time.
Our journey into real estate support services feels almost inevitable, rooted in the experience and expertise of our holding company - Modium. To it, real estate is more than just a business—it's part of the DNA. With 10 years of hands-on experience, we've mastered the art of turning properties into stories.
Spectra operates globally, with a focus on key markets in Switzerland, Germany, Sweden and USA. Our headquarters are in South East Europe.
Absolutely. Spectra provides services in multiple languages, including English, German, and French.
While we don’t have a strict minimum budget, we recommend a project size that aligns with at least 2 dedicated team members for 6 months to ensure we deliver meaningful results.
For shorter or more focused engagements, we offer flexible project-based collaborations and consulting services.
Don’t worry! We speak human too. Our team is great at breaking down complex tech jargon into simple, understandable terms, so you’ll always know exactly what’s happening with your project.
No way! From real estate to hospitality, if there’s a process to streamline or a system to improve, we’re all in.
We’ve partnered with top recruitment agencies and curated our own ready-to-go pool of over 50+ QA engineers and tech professionals.