About Spectra
We specialize in providing dedicated and extended teams for software development, business development, quality assurance (QA), and business process outsourcing (BPO) pertaining to different needs and industry verticals, including real estate, telecommunications and e-commerce. From digital strategy development to the implementation of innovative solutions, our goal is to empower businesses to thrive in an ever-evolving digital landscape.
Job Overview
As a Real Estate Support Specialist, you’ll be the go-to person for handling inquiries, managing property data, and coordinating between various teams. Whether it's assisting clients with listings, resolving tenant requests, or scheduling property visits, you’ll ensure every interaction runs seamlessly. Our workplace is dynamic and collaborative, offering you a space to grow, contribute, and excel in a fast-paced and supportive environment.
Key Responsibilities
- Provide guidance and technical support to real estate professionals using software platforms, ensuring seamless user experiences.
- Assist real estate clients with property listings, documentation, and customer inquiries.
- Manage incoming requests and communications via phone, email, and CRM platforms.
- Manage, analyze, and update real estate databases, ensuring accuracy and timely information for clients and internal teams.
- Provide prompt, friendly support to both clients and tenants to resolve issues efficiently.
- Collaborate with other teams to ensure smooth handoffs and follow-ups.
- Stay updated on real estate industry trends, tools, and technologies to provide informed recommendations and support.
Qualifications & Skills
- 2+ years of experience in real estate, property management, real estate technology support or technical customer support
- Strong understanding of real estate software systems (e.g., CRM, property management tools, MLS platforms) and the ability to troubleshoot technical issues
- Excellent written and verbal communication skills in English (additional languages are a bonus).
- Capacity to work in a fast-paced tech environment, staying flexible with changing priorities and new developments
Educational Qualification
It doesn’t matter where you went to college or what your GPA was as long as you are smart, passionate, and ready to work.
Apply at:
connect@thespectra.co
